Privacy Policy

Last updated: [Insert Date]

This Privacy Policy describes how AKKI-CHAN collects, uses, and shares personal information when you visit our website, make a purchase, contact us, or otherwise interact with our online store.

By using our website, you agree to the collection and use of your personal information as described in this Privacy Policy.

1. Who We Are

AKKI-CHAN is operated by:

Akki-Chan Originals
PO Box 14
Palenville, NY 12463
United States
Email: info@akki-chan.com
Phone: 917-809-8877

2. Information We Collect

We may collect personal information that you provide directly to us, including:

• Name
• Email address
• Shipping and billing address
• Phone number
• Order details
• Payment-related information
• Messages or inquiries you send to us

We may also automatically collect certain information when you visit our website, including:

• IP address
• Browser type
• Device information
• Pages viewed
• Referring website
• Shopping activity on our website
• Cookie and similar tracking information

3. How We Use Your Information

We use your personal information to:

• Process and fulfill your orders
• Send order confirmations and shipping updates
• Provide customer support
• Respond to inquiries
• Process payments
• Prevent fraud and protect the security of our website
• Improve our website, products, and customer experience
• Comply with legal and regulatory obligations
• Send marketing communications, if you have opted in

4. Shopify and Service Providers

Our store is hosted on Shopify. Shopify provides the online e-commerce platform that allows us to sell our products and services to you.

We may share personal information with trusted third-party service providers who help us operate our business, including:

• Website hosting providers
• Payment processors
• Shipping carriers
• Email and marketing service providers
• Analytics providers
• Fraud prevention and security providers

These service providers may access personal information only as needed to perform services on our behalf.

5. Payment Information

Payments are processed through Shopify and supported payment providers. We do not directly store your full credit card number or complete payment credentials on our own servers.

Payment information is handled by payment processors according to their own security and privacy practices.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to operate our website, remember your preferences, understand how visitors use our site, improve performance, and support marketing or analytics activities.

Cookies may collect information about your device, browser, browsing behavior, and interactions with our website.

You can usually control or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.

7. Marketing Communications

If you sign up for our mailing list or otherwise opt in to receive marketing communications, we may use your email address to send updates, product information, promotions, or brand news.

You may unsubscribe from marketing emails at any time by following the unsubscribe link in the email or by contacting us at info@akki-chan.com.

8. Sharing of Personal Information

We may share personal information when necessary to:

• Fulfill orders and provide services
• Process payments
• Ship products
• Operate and improve our website
• Detect, prevent, or investigate fraud or security issues
• Comply with applicable laws, regulations, legal processes, or government requests
• Protect our rights, property, and safety, or the rights, property, and safety of others

We do not sell your personal information for money.

9. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, including order fulfillment, customer support, legal compliance, accounting, dispute resolution, and fraud prevention.

When personal information is no longer needed, we will delete, anonymize, or securely store it as required by applicable law.

10. Security

We take reasonable measures to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security.

11. Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information, including the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of personal information
• Opt out of certain marketing communications
• Withdraw consent where applicable
• Request information about how your personal information is used or shared

To make a privacy-related request, please contact us at info@akki-chan.com.

12. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.

If you believe that a child has provided us with personal information, please contact us at info@akki-chan.com and we will take appropriate steps to delete such information.

13. International Visitors

AKKI-CHAN is based in the United States. If you access our website from outside the United States, please understand that your information may be transferred to, stored, or processed in the United States or other countries where our service providers operate.

14. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or policies of third-party websites.

We encourage you to review the privacy policies of any third-party websites you visit.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.

Your continued use of our website after changes are posted means you accept the updated Privacy Policy.

16. Contact Us

If you have any questions about this Privacy Policy or how we handle personal information, please contact us at:

Akki-Chan Originals
PO Box 14
Palenville, NY 12463
United States
Email: info@akki-chan.com
Phone: 917-809-8877